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From Busy to High Impact: The Leadership Shift That Unlocks Senior Roles

  • Writer: Sabine Roberts
    Sabine Roberts
  • Oct 10
  • 4 min read

Updated: Oct 14

From Busy to High Impact: The Leadership Shift That Unlocks Senior Roles

Early in your career you get noticed for hard work. You are responsive, you ship, you take on more. Busy bees get promoted. Then, at some point, the recipe stops working. You are still delivering, but the step up does not come. What changed? Senior roles reward impact, not activity.

Why busyness stalls out

Heike Bruch and Sumantra Ghoshal tracked managers for years and found a hard truth: most are very busy but not very effective. Only a small minority consistently focus energy on the work that truly moves performance. Activity creates the feeling of progress, but it often hides the absence of strategic impact. Harvard Business Review


At the top, time becomes the scarcest resource and the way leaders spend it shapes the whole company. Research that shadowed chief executives week by week shows that effective leaders deliberately shift time toward setting direction, developing people, and making a few consequential decisions rather than doing more of everything. Harvard Business Review


Boards and investors also reward value creation, not motion. Companies that regularly move resources to the best opportunities outperform those that leave budgets on autopilot. The lesson is simple: senior leadership is disciplined capital allocation, not busyness. This builds on my first article: the missing 33 percent is about linking choices to P&L, cash, and capacity and reallocating accordingly. McKinsey & Company


The shift: from doing more to creating more

  • From tasks to outcomes: Define success in terms of value created, not work completed.

  • From owning work to shaping portfolios: Help stop lower value initiatives to fund higher value ones.

  • From participation to decisions: Push for clear decision rights, owners, and timelines so choices turn into action. The RAPID framework helps you spell out roles and responsibilites: who recommends, who agrees, who gives input, who decides, and who delivers. Bain


What this looks like in practice

  1. Run an impact agenda for your week

    Plan your time around three questions: What decision am I moving this week? What capital or capacity am I freeing up or redeploying? What talent am I growing to increase future capacity? If your calendar does not match your answers, change the calendar. Harvard Business Review


  2. Reframe every proposal in value terms

    Replace “here is the work” with “here is the value.” Use one page that shows: impact on revenue and margin, cash timing, execution load by team, and one line of market context. You do not need a large model to make a strong recommendation.


  3. Practice resource reallocation in small

    Each quarter, stop or shrink something to fund something better. Document the trade. Over time you build the muscle that outperforms. McKinsey & Company


  4. Make decisions move

    If a meeting cannot end with a decision, downgrade it to a working session. If it must end with a decision, assign the decider in advance, list the input roles, and state the date. That is RAPID in plain English. Bain


A quick self-check

  • Do my updates describe outcomes (value, cash, capacity) or activity (tasks, meetings, volume)?

  • In the last month, did I stop anything to fund a higher return option?

  • Can I point to one decision I accelerated by framing it in P&L, cash, and capacity terms?

  • Does my calendar reflect my impact agenda, or am I defaulting to busyness? 


Ninety-day plan to make the shift

  • Weeks 1–2: Audit your calendar and meetings. Cut or combine low-value sessions. Reserve two weekly blocks for decision prep and follow-through. 

  • Weeks 3–6: For one live initiative, circulate a one-page decision memo that shows P and L, cash, capacity, and market context with two or three options and a clear recommendation.

  • Weeks 7–10: Propose a small resource reallocation (fund A by reducing B). Track the outcome and share the learning. 

  • Weeks 11–12: Introduce simple decision roles on a recurring cross-functional topic so meetings end with a committed choice and owner.


Final recommendation: Don’t forget to adjust your language

In board, CEO, and SLT conversations, speak in outcomes, not effort. Replace counts of tasks and meetings with the change in value, cash, and capacity, framed in market context. The question to answer every time is simple: What moved and by how much, by when, and what did we stop to fund it?


Swap activity for impact 

  • From: “We ran nine workshops and met three vendors.”

    To: “We reduced time to onboard by two weeks, freeing capacity in Customer Ops and lifting cash by bringing revenue forward next month.”


  • From: “The team closed 14 tickets and shipped a new dashboard.”

    To: “We cut churn risk in the top ten accounts and lifted contribution by 300k this quarter; the dashboard removed two manual reports, freeing one day per week for the sales analysts.”


  • From: “We launched a pilot in Market A.”

    To: “Unit economics are positive after channel fees; working capital exposure is 500k, and payback is in seven months if we expand on week twelve.”


  • From: “We automated process X.”

    To: “This removes the equivalent of 1.4 full time roles, improves service levels by twenty percent, and releases capacity for Project X.”


Further reading

  • Beware the Busy Manager: why activity is a poor proxy for effectiveness. Harvard Business Review

  • How CEOs Manage Time: what effective leaders actually spend time on. Harvard Business Review

  • How Nimble Resource Allocation Can Double Your Company’s Value: the performance payoff from moving resources. McKinsey & Company

  • Admit It, Your Investments Are Stuck in Neutral: practical ways to reallocate capital faster. McKinsey & Company

  • RAPID Decision Making: clarifying who recommends, who decides, and who executes. Bain

 
 
 

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